Effective Leadership in a Changing Environment
Implementing organizational and behavioral change in any organization is likely to create anxiety and resentment, which in turn can create an environment that is resistant and unwilling to accept the change.  In these times, leaders play a significant role with their ability to guide their staff through these times and help people to see how everyone, including themselves, can better accept these changes.  This course focuses on techniques to increase personal leadership skills and through that improve both the effectiveness of his/her team and the larger organization.
This module is a pre-requisite for several of the modules in this curriculum, as concepts and techniques introduced in this module are then further expanded and practiced in subsequent modules. The key concepts are:
1. Qualities of a good leader
2. A typical model for introducing and integrating change
3. Leadership coping styles: placating, blaming, super-reasonable, irrelevant and congruent
4. Situational Leadership – Directing, coaching, supporting and delegating
5. Five Freedoms – To see and hear, to say, to feel, to ask and to take risks